A proven, modular and recognized innovative solution that provides feature-rich banking services through all channels including mobile, tablets, PCs, kiosks and ATM machines. A complete system for the management of omnichannel banking services that provides greater efficiencies and cost effectiveness, not tied to any hardware manufacturer. The platform supports hundreds of banking operations and payments and is easily customised to implement new services.

It is the perfect solution to:

Increase the profitability of your customer relationships.

Deliver personalized services.

Significantly reduce operational costs.

Faster time to market of new services.

Personalize marketing and sales opportunities.

Improve service availability.

Provide superior flexibility and access convenience for consumers.

A solution that enables organizations to authenticate and execute Know-Your-Customer (KYC) service from everywhere. A video face-to-face authentication solution that enables customers to identify themselves using any device without needing to visit a branch.

The perfect solution for:

Streamlined processes.

Accelerated and cost-efficient customer on-boarding.

Reduced transaction times and increased productivity and revenues.

Fulfilling regulatory compliance requirements.

Increased reliability, brand reputation and customer loyalty.

End-to-end automation of business processes.

Unique customer experience.

Increased security and elimination of fraud and forgery.

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An end-to-end solution for managing electronic & digital signatures with integrated document flow capabilities. The process enables an improved and faster transaction processing, provides real-time updating for all systems, therefore reducing the necessary time, while complying with the highest security standards.

Benefits

Streamlined processes.

Reduced transaction times and increased productivity and revenues.

Increased reliability, brand reputation and customer loyalty.

End-to-end automation of business processes.

Unique customer experience.

Increased security and elimination of fraud and forgery.

Environmental protection.

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An authentication solution that enables finger vein recognition -a type of biometric identifier using finger vein patterns for verifying or identifying a person. Finger vein authentication provides fast and highly accurate identity authentication for access to data or secure areas. Unlike other biometric solutions, finger vein patterns are virtually impossible to replicate, enabling the most secure and accurate biometric technology.

A unique solution for:

Reliable, accurate and non-invasive biometric method.

Fast and highly accurate identity authentication.

Removes the reliance on PIN in various devices such as ATMs.

High level of self service capability for clients.

Smooth ‘frictionless’ login and authorization of payments with no PIN/OTP within high-volume transaction environments.

Impossible to replicate -the most secure and accurate biometric technology

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A platform that enables banks to conclude end-to-end transactions via video, audio and text channels, it creates a virtual branch with all the features of a physical one.

Benefits

Improved, higher quality customer service in digital channels and higher conversion rates (more than 400%).

Optimization of bank branches allowing for up to 50% savings on operational costs.

Increased productivity.

Increased revenues.

Loyal customers.

Enhanced brand image.

Easy Integration -can be integrated with internet and mobile banking, authentication and authorization services, Single sign-on, CRM, call centre and Active Directory.

The digital transformation of a piggy bank, it is an application which has been designed & implemented around the idea of teaching children 5 to 14 years old to adopt positive financial habits in an easy, phased and gameful way. It teaches children set goals & tasks and learn how to budget, save, set goals and get rewarded when certain goals are met.

Why KidBank?

Create customer engagement at an early stage.

Improved churn rates and increased lifetime value of each customer.

Achieved new levels of customer loyalty.

Increased revenues.

Reduced customer acquisition costs.

Brand differentiation.

Empower children with lifelong skills.

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The revised Payment Services Directive (PSD2) is an EU legislation which is fostering the creation of a dynamic Financial Services ecosystem, with special focus on online & mobile payments, through opening up secure access to account data -primarily through the use of APIs (Application Programming Interfaces) to trusted Third Party Payment Service Providers

PSD2 will lead to a fuller embrace of the concept of open banking, which uses open APIs to allow developers to build applications and services around the financial services industry. The Open Banking &PSD2 platform enables the management of APIs to properly handle PSD2 compliance.

Benefits

Streamlined operations.

New revenue streams from new offerings.

Capitalize on the new opportunities brought by regulations.

Bring start up agility to the organization.

Accelerate the digital transformation journey.

Expedite the development of new applications.

Robotic process automation (RPA) is the solution that can interpret existing work processes and automate them through the use of software ‘robots’. The software digitises repetitive rules-based tasks, and by removing the need for human intervention speeds up time-consuming activities and reduces errors.  The solution allows employees in a company to configure computer software or a “robot” to capture and interpret existing applications for processing a transaction, manipulating data, triggering responses and communicating with other digital systems.

Why RPA?

Streamlined office operations.

Improved employee productivity- as it allows staff to focus on value adding areas of their jobs.

Reduced administration costs.

Driving efficiency, cost reduction and competitiveness into the enterprise.

Improved data accuracy.

Business Process Management (BPM), a software solution which enables businesses to model, implement, execute, monitor and optimize their processes in order to increase efficiency and reduce costs, has become increasingly relevant nowadays as more and more companies embark on digital transformation and customer experience projects.

Why BPM?

Facilitates the design of flexible processes.

Optimization of operations.

Facilitates the automation of repetitive elements within regular workflows.

Enables the alignment of business processes to business objectives.

Enhancing productivity by eliminating redundancies and automating manual tasks.

Helps eliminate risks of fraud.

Enables fast regulatory compliance.

Reduced costs.

Quick response to challenges and opportunities.

Increases customer satisfaction.

As content grows at unprecedented speeds, now more than ever, organizations need an enterprise content strategy and the right tools to bring content under control and become digital business. ECM, is a solution to capture, manage, store, preserve, and deliver structured and unstructured information related to organizational processes. By simplifying storage, security, version control, process routing and retention, ECM Aims to make the management of corporate information easier.

Why ECM?

Streamlined information lifecycle

Reduced operation costs.

Automation of business processes.

Improved efficiency and enhanced employee productivity.

Enhanced control of information.

Reduced storage, paper and mailing needs.

Improved, more informed decision-making across the enterprise.

Team collaboration facilitation.

High quality of customer service and reliable communication.

In the era of Green IT and GDPR, many organisations are adopting paperless processes, enabled by Document Management Systems (DMS) that can not only reduce waste but also streamline these business processes. DMS, is a solution for managing (capturing, storing, indexing, locating, retrieving & reporting) documents from different sources.

Why DMS?

Reduced risk of lost and damaged physical copies.

Reduced storage space.

Enhanced security through better control over sensitive documents.

Streamlined operations and improved employee productivity.

Reduced costs.

Improved information sharing and collaboration.